Effective Date: January 05, 2025
Business Name: Capital Machinery Sales
Location: Australia
At Capital Machinery Sales, we are committed to maintaining the privacy and confidentiality of all data managed within our business operations. This Privacy Policy outlines how we collect, use, manage, and safeguard employee and internal user data when utilizing our internal systems, including Odoo, for daily business operations.
Scope of the Policy
This Privacy Policy applies to all internal users of Capital Machinery Sales' systems and processes. It governs the handling of any data inputted, accessed, or processed within the Odoo platform and other internal tools used for day-to-day business operations.
What Data Do We Collect?
We collect data necessary to manage and maintain internal processes effectively. The types of data include, but are not limited to:
- Customer Details:
- Names
- Contact information (phone numbers, email addresses)
- Purchase history and preferences
- Operational Data:
- Sales pipeline updates
- Internal notes relevant to customer accounts
- Workflow and service logs
- User Activity Records:
- Internal user-generated logs
- Task updates and administrative entries within Odoo
Why Do We Collect Data?
The data collected is essential for optimizing our internal processes, maintaining operational efficiency, and delivering excellent service to our business partners. Specifically, we use this data to:
- Organize and manage customer interactions
- Streamline sales and service workflows
- Track performance and operational metrics
- Ensure accurate logging for business compliance and reporting
Note: This data is strictly for internal usage and never shared externally without proper authorization
How Is Data Used?
The data collected is used solely for internal processes within Capital Machinery Sales, such as managing customer information, improving systems, and carrying out business operations effectively. Internal users are expected to access and utilize this information in compliance with Capital Machinery Sales' internal policies.
Data Security
We understand the importance of safeguarding data and are dedicated to protecting it from unauthorized access, misuse, or loss. Measures we implement include:
- Secure and encrypted access to our internal tools, including Odoo
- Controlled user permissions to ensure data integrity
- Regular audits and system updates to comply with privacy best practices
Internal User Responsibilities
All internal users of Capital Machinery Sales must:
- Adhere to company policies regarding data handling and confidentiality
- Avoid unauthorized data access, sharing, or modification
- Report any suspected data breaches or system vulnerabilities promptly
Your Privacy & Compliance
By using our internal systems and tools as an internal user, you acknowledge and agree to this Privacy Policy. If you have any concerns or require clarification regarding data handling within Capital Machinery Sales, please contact support Team at support@capitalmachinery.com.au.
Updates to the Policy
Capital Machinery Sales may update this Privacy Policy to reflect evolving business practices or legal requirements. Internal users will be notified of any significant changes to ensure continued alignment with our privacy commitments.
Last Updated: March 17, 2025
Thank you for your cooperation in helping us maintain a secure and efficient work environment.